Welcome to the website operated by Sustainable Technology Innovation, L.L.C. (the "Site"). We respect the privacy of visitors who browse our sustainability and innovation content ("Visitors") and of organizations that register for consultations, download resources, or contract for professional services ("Clients"). This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with the Site and our sustainability advisory offerings (collectively, the "Services").
Information We Collect
"Personal Information" means data that identifies or can reasonably be linked to an individual or household, such as name, title, work email, telephone number, mailing address, billing details, and authentication credentials. In the course of engagements we may also process operational data—including energy usage, emissions inventories, equipment telemetry, procurement records, and photographs from site visits—that Clients voluntarily share to allow us to model scenarios, benchmark performance, or configure technology solutions.
How We Use Personal Information
We use Personal Information to respond to inquiries, schedule meetings, deliver contracted Services, issue invoices, improve the Site, send service-related notices, and—where permitted by law—share thought leadership relevant to sustainable technology. Client-supplied technical data is used solely to fulfill the engagement for that Client and is not repurposed for unrelated marketing without explicit consent.
Legal Bases and Retention
Where applicable privacy laws require a legal basis, we process Personal Information based on performance of a contract, legitimate interests in operating and securing our business, compliance with legal obligations, or consent you provide. We retain information only as long as necessary for the purposes described in this Policy, to meet professional standards, or as required by tax, audit, or regulatory rules.
Security
Sustainable Technology Innovation, L.L.C. employs administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, alteration, or disclosure. No method of transmission over the Internet is completely secure; we encourage Clients to use encrypted channels when sharing sensitive engineering or financial data.
Sharing of Information
We do not sell Personal Information. We may share data with service providers who assist us with hosting, analytics, customer relationship management, or payment processing, subject to confidentiality commitments. We may also disclose information to comply with law, enforce our agreements, or protect the rights, property, or safety of our personnel, Clients, or the public. Aggregated or de-identified statistics may be used to illustrate industry trends without revealing Client identities.
Your Choices
You may opt out of non-essential marketing emails by using the unsubscribe link in those messages or by contacting us at [email protected]. Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain Personal Information; submit requests using the same address and we will respond in accordance with applicable law.
Cookies and Similar Technologies
We use cookies and similar tools to remember preferences, maintain security, and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may limit some interactive features.
International Visitors
If you access the Site from outside the United States, you acknowledge that information may be processed in the United States or other countries where we or our vendors operate, which may have different data protection rules than your home jurisdiction.
Children's Privacy
The Site and Services are not directed to individuals under sixteen, and we do not knowingly collect Personal Information from children.
Updates to This Policy
We may revise this Privacy Policy to reflect new practices or legal requirements. The current version will always appear on this page, and material updates may be communicated through the Site or by email when appropriate.
External Links
The Site may link to third-party resources. Those sites maintain their own privacy practices; we encourage you to review their policies before providing information.